- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- What are your data protection rights?
- What are cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- How to contact us
- How to contact the appropriate authorities
What data do we collect?
DBRC collects the following data:
- Personal identification information (Name, email address, phone number, etc.)
- Records of your correspondence with us including email
How do we collect your data?
You directly provide DBRC with most of the data we collect. We collect data and process data when you:
- Register online for our e-newsletter
- Request a service from us such as training or consultancy
- Book one of our training courses
- Attend one of our training courses
- Attend an event
- Voluntarily complete a customer survey or provide feedback via email
- Use or view our website via your browser’s cookies.
DBRC may also receive your data indirectly from the following sources:
- Third party agencies, for example our partners, with your consent
How will we use your data?
Our Company collects your data so that we can:
- Make and process training course bookings and provide support and information before and after training courses
- Make and process consultancy service bookings and provide support and information before and after providing consultancy services
- Send benefits news and information and dates of forthcoming training courses via our e newsletter
- Email you with special offers on other products and services we think you might like.
How do we store your data?
We use appropriate technical and organisational measures and precautions to protect your personal data and to prevent the loss, misuse or alteration of your personal data. For example, we use trusted third-party suppliers to provide secure pages for financial transactions taking place on our website, meaning that your details are safe when you book courses through our website.
Unfortunately, sending information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of the data sent to our website on standard pages (any pages other than when you are booking courses). Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We encourage you to review the privacy statements of websites you choose to link to from the DBRC website, so that you can understand how those sites collect, use and share your information.
Whatever your relationship with us, we will only store your information for a limited amount of time, as set out in our internal data retention policy.
Once the retention period has expired, we will confidentially dispose of or permanently delete your information.
If you ask not to be contacted by us, we may keep some basic information about you on to avoid sending you unwanted materials in the future. If you ask not to be contacted by us, we may keep some basic information about you on to avoid sending you unwanted materials in the future.
DBRC would like to send you information about products and services of ours that we think you might like, as well as those of any partner companies.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop DBRC from contacting you for marketing purposes.
What are your data protection rights?
DBRC would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request DBRC for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that DBRC correct any information you believe is inaccurate. You also have the right to request DBRC to complete the information you believe is incomplete.
The right to erasure – You have the right to request that DBRC erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that DBRC restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to DBRC’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that DBRC transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: email@example.com
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
- Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies our website uses:
- Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.
How to manage cookies
You can set your browser not to accept cookies, and the following website tells you how to remove cookies from your browser: https://www.privacypolicies.com/blog/how-to-delete-cookies/. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
How to contact us
Email us at: firstname.lastname@example.org
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that DBRC has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.